Bennett Office Technologies Blog – Willmar MN

November 17, 2009

Podcast Video: Using Hyperlinks in Microsoft Office Documents.

Filed under: Bennett Bits — admin @ 2:12 pm

Click Here to watch the Microsoft Podcast on Using Hyperlinks in Microsoft Office Documents!

November 11, 2009

Security Tip from the Bennett Network Technicians

Filed under: Tech Tips — admin @ 12:42 pm
Security Tip from the Bennett Network Technicians
 
Have you been browsing the web and a pop up window appears telling you malicious software was detected or that your PC has been infected? The pop up window may be a warning asking you to download and install an anti-virus program. If you recognize that this message is not from your own anti-virus software, it may be an attempt to download malicious software onto your PC.Often this type of pop up window will download and install malicious programs onto your computer, no matter where you click on the window. It will even install if you click “Ignore” or the red “x”.

If a pop up window similar to this appears on your screen, avoid any installation of malicious programs by using the Control Key and the F4 key
(Ctrl + F4)
at the same time. This will close out the window, and not allow software to be installed on your PC.

Document Management, Storage and Retrieval

Filed under: Bennett Bits — admin @ 12:25 pm
Document Management, Storage and Retrieval
   

It is estimated that 80% of all business information is stored solely on paper. Paper documents are still filed away in traditional filing cabinets. Retrieving these documents can be an aggravating experience. Often documents are lost or misplaced. There is rarely a backup of this data. A disaster could easily destroy 80% of a business’s proprietary data.This is what document management is designed to improve. Document management is the process of digitizing your paper documents into a searchable online library of information. The document management process integrates a number of technologies to create, store, automate and manage your digital documents library. Computers are used to store and retrieve the documents and scanners are used to digitize your paper into electronic format. Computer networks allow access to your digital documents from remote locations, whether these locations are across the office, or across the world.

Once your data has been digitized, you can easily create backup copies to store off-site. This ensures that your business will survive any disaster. 

The document management process also offers massive productivity improvements for your staff.  Rather than digging through filing cabinets to find elusive information, simply search for the information from your computer. Once you have found the documents, you can print a copy or just read it on screen. Documents don’t become lost since there is no need to re-file. Also, since the documents are now electronic, they can be viewed by many people at once. No more hunting for files in the office.

Staff that work from remote locations can gain instant access to the documentation that they require. No need to call and ask for documents to be faxed, just bring up the documents securely over the Internet, or your corporate virtual private network (VPN).

Document management can be used effectively by virtually any organization to improve staff efficiency, ensure business continuity in the event of a disaster, and to empower remote staff members.  Contact your Bennett Document Imaging Sales Specialist for more information!

 
Leasing There are many reasons why a business should consider leasing their IT infrastructure:

  • Refresh equipment every two to three years, ensuring your company’s commitment to technology, efficiency, and progress.
  • Smaller monthly payments are easier to budget than paying for a project in one large payment.
  • No up front costs.
  • Upgrade at any time.
  • Keep bank line open.

Leasing provides the opportunity to refresh equipment every two to three years, ensuring your company’s commitment to technology, efficiency, and progress.

  • Provides long term fixed rate and fixed payment financing.
  • Payment flexibility allows for monthly, quarterly, or semi-annual payment options.
  • Convenient, low cost method of equipment financing.
  • Able to obtain equipment not available through restrictive loan covenants.
  • TURNKEY Leases facilitate piecemeal financing of long-term projects requiring multiple minor equipment acquisitions.
  • Can provide the equivalent of 100% equipment financing without compensating bank balances or down payments.
  • Borrowing capacity can increase if equipment debt is not shown on your balance sheet.
  • Enhanced ROA or ROI ratios by eliminating balance sheets assets and their corresponding debt.
  • Structural flexibility of a lease serves as means to compress or extend equipment expenses for tax of financial reporting advantage.
  • Pinpoints equipment costs to specific projects or profit centers.
  • Eliminates complex and time consuming depreciation cost accounting expenses.
  • Conserves working capital and corporate liquidity.

Microsoft Exchange Server 2007 Service Pack 2 Released

Filed under: Tech Tips — admin @ 12:24 pm

Microsoft Exchange Server 2007 Service Pack 2 Released

Microsoft is pleased to announce the release of Service Pack 2 for Exchange 2007. Upgrade to the latest version for security, stability and ease of use.

In order to deploy Exchange Server 2010 into an existing Exchange 2007 organization, the Exchange 2007 server(s) must be updated to SP2.  Microsoft Exchange 2010 Release Candidate has been released, which is the last stage before the final version is released.

In addition to important security updates, Exchange 2007 Service Pack 2 includes new features such as:

  • Enhanced Auditing
    New Exchange auditing events and audit log repository enable Exchange administrators to more easily audit the activities occurring on their Exchange servers. It allows the right balance of granularity, performance, and easy access to audited events via a dedicated audit log repository.
  • Dynamic Active Directory Schema Validation
    The dynamic AD schema update and validation feature allows for future schema updates to be dynamic deployed as well as proactively preventing conflicts whenever a new property is added to the AD schema.
  • Public Folder Quota Management
    Exchange 2007 Service Pack 2 provides a more efficient way to manage Public Folder quotas by improving the current cmdlets and removing the dependency on the Public Folder Distributed Authoring and Versioning Administration to perform management tasks.
  • Centralized Organizational Settings
    There are several new cmdlet parameters that have been added that enable centralized management of many of the Exchange organization settings.

Contact Bennett Office Technologies Today to schedule your upgrade to Exchange Server 2007 SP2.

Source: mircosoft.com

Windows 7 Upgrade Option from HP

Filed under: Bennett Bits — admin @ 12:23 pm
Windows 7 Upgrade Option from HP
The Windows ® 7 Upgrade Option Program from HP lets you order a Windows ® 7 Upgrade Kit from HP if your PC meets the eligibility requirements.  You can order your Windows ® 7 Upgrade Kit today and you will receive it after Windows ® 7 becomes publicly available October 22, 2009.

1. Your PC* must be purchased between June 26, 2009 to January 31, 2010

2. One of the following Windows Vista versions must be factory-installed on your PC*:

  • Windows Vista Home Premium
  • » Windows Vista Business – opens simulated dialog
  • » Windows Vista Ultimate – opens simulated dialog

3. Your PC* must be on the Eligible Models list

Click Here to Learn More!

Intelligent Disaster Recovery Significantly Decreases Downtime

Filed under: Bennett Bits — admin @ 12:23 pm
Intelligent Disaster Recovery Significantly Decreases Downtime
 
When a network server fails, due to human error, hardware failure, or a major disaster, the system must be carefully recovered before the applications and backed-up data can be restored. Disaster recovery technology strategically complements backup and restore technology. Whereas the primary purpose of backup and restore is to restore applications and data, the primary purpose of disaster recovery is to restore the computing environment itself. Backup and restore assumes that a computing environment exists that will support data recovery. Disaster recovery ensures that the environment is available and minimizes the amount of time required to bring network systems back to full functionality.

Through the development of specialized applications for Microsoft Windows networks, Symantec has simplified and automated the process of preparing for and recovering all data and system information from a point in time due to a disaster. Using the Symantec Backup Exec for Windows Servers Intelligent Disaster Recovery (IDR) Option, network servers and application servers — such as those used for Microsoft Exchange or SQL Server — are quickly and easily recovered to the point of the last backup, complete with the identical configuration of the operating system, user profiles, applications, and data.

Unique to IDR is the ability to recover to the last incremental, differential, or working set backup, not just the last full backup, as is the case with other disaster recovery products.  As a result, local and remote systems and data are recovered to a point in time closer to the actual disaster than what is offered by other products, and the recovery process takes less time.

IDR also provides a simple and flexible way to modify system configuration during recovery for customized configurations of fault-tolerant disk mirroring, disk volumes, and others. This includes Backup Exec software’s unique ability to deal with hardware changes during the disaster recovery procedure. With Backup Exec, restoring exact hardware, such as like hard drives and adapters, is not required in order to complete an IDR operation. Intelligent Disaster Recovery is the only disaster recovery solution that allows users to specify new hard-disk information, RAID configurations, and network configuration cards.

DISADVANTAGES TO THE MANUAL DISASTER RECOVERY PROCESS
The manual disaster recovery process has three major disadvantages. First, the manual disaster recovery process is open to human error. Second, without an automated, integrated solution, the unprepared user or system administrator faces a lengthy and laborious course of action to revive a failed system. Moreover, the many hours of valuable time for the user, system administrator, or consultant to first recover and then restore a network server can adversely affect productivity. Third, the manual disaster recovery method is technically complex.

Manual Disaster Recovery is Time Consuming
As we have discussed, the manual disaster recovery process is riddled with complexity and prone to unexpected results. More importantly, during the recovery/restore process, the server is unavailable. When the failed system is a mission-critical server running business applications that the organization depends on daily, this can seriously impact the business and its revenue, not to mention individual productivity of all those who rely on the server. Even if the failure affects only a single workstation, the productivity impact on the user and the business can be significant.

Manual Disaster Recovery is Technically Difficult
The manual disaster recovery process is complex and can take hours to complete because it involves a series of manual steps:
• Repairing or replacing the failed hard disk or equipment
• Collecting critical system configuration information (assuming it is documented) and recovery media
• Manually re-partitioning and formatting the hard disk
• Manually reinstalling the operating system
• Manually reinstalling updates, drivers, profiles, etc.
• Manually reinstalling the backup application
• Identifying and finding the last backup tapes
• Re-cataloging the backup tapes
• Restoring the data and applications on the backup tapes

Mistakes made at any point can prevent the recovery of the system causing the administrator to have to re-start the manual process from the beginning.

INTELLIGENT DISASTER RECOVERY AUTOMATES AND INTEGRATES THE PROCESS
Symantec takes a new approach with Intelligent Disaster Recovery — automating the disaster recovery function and closely integrating it with the backup and restore functions of Backup Exec. Integration with Backup Exec provides a more intelligent solution that enables quick and easy recovery of local and remote Windows servers to the point of the last backup. Failed systems are fully recovered, complete with the identical configuration of the operating system, user profiles, updates, applications, and data.

Since the Intelligent Disaster Recovery Option is highly automated, it minimizes human intervention, and therefore the possibility of human error. Moreover, the Intelligent Disaster Recovery Option integrates recovery and backup and restore to provide an automated solution that:
• Alleviates system administration by integrating two typically separate processes (system and data recovery)
• Minimizes downtime through guided and automated system recovery operations
• Eases the impact a downed server has on personal productivity and business processes
• Reduces the total cost of ownership
• Simplifies the highly complex technical procedure of disaster recovery

And the product is extremely cost effective, with the user realizing a return on investment (ROI) in a single use.

Unlike the manual process described previously, with the Intelligent Disaster Recovery Option, the system administrator does not need to know the details of network configurations, volume partition sizes, user profiles, etc. All configuration data is automatically protected by the backup function and is available to the disaster recovery engine when needed. By eliminating the need for human intervention, the Intelligent Disaster Recovery Option ensures that the system is recovered accurately.

The Intelligent Disaster Recovery Option is a key and strategic complement to routine backup procedures. By automating and integrating the disaster recovery process with backup and restore technology, IDR protects against system disasters and reduces the time required to recover critical network servers. A summary of the benefits of IDR include:
• Minimized recovery with the only point-in-time recovery process of local and remote systems
• Automated step-by-step wizard system that easily walks the user through the recovery process
• Complete recovery of any Windows server or workstation including all partitions, registry, and configuration information
• Integration with Backup Exec updates disaster recovery information as part of each backup
• Flexible recovery that is not limited to the same hardware or configuration

As a world leader in the protection of Windows systems and data, Symantec continues to evolve Intelligent Disaster Recovery solutions in support of customer goals to reduce the administrative burden and total cost of ownership of business networks.

Bennett Office Technologies uses IDR as part of the monthly Proactive IT program.  Contact your technician at Bennett Office Technologies to ensure you are using Intelligent Disaster Recovery on your network today! 

Windows 7 Release Candidate Now Available

Filed under: Bennett Bits — admin @ 12:22 pm
Windows 7 Release Candidate Now Available
“It’s Awesome!” says Kyle Diederich, Director of Information Technologies at Bennett Office Technologies.If you like trying out pre-release software, now’s your chance. The new Windows 7 Release Candidate is available, free to try until 2010! You get to see what’s coming, and Microsoft gets to see if changes and fixes from the Beta testing are working correctly.
 
How do you test the software? You put it on your PC, and then do what you’d normally do. Your PC will automatically and anonymously send Microsoft engineers the information they need to verify the fixes and changes they made based on the Windows 7 Beta tests. Get the Release Candidate, click here.Windows 7 was built around your feedback, so you’ll see a lot of things you’ve asked for. You asked to make everyday tasks faster and easier, to make your PC work the way you want it to, and to make it possible to do new things. And that’s exactly what Microsoft is doing. Windows 7 Videos: A peek at the coolness to come.

 

New Cool Feature in Windows 7 – Windows XP Mode

  

What is Windows XP Mode, and who should use it?
Windows XP Mode for Windows 7 gives small-to medium-sized businesses a way to get the benefits of Windows 7 and still use many older Windows XP productivity programs. It uses virtualization technology, such as Windows Virtual PC, to create a Virtual Windows XP environment. That way, you can run your older programs as if you were using a Windows XP-based PC.

Source: www.microsoft.com

HP Battery Replacement Program

Filed under: Bennett Bits — admin @ 12:22 pm
HP Battery Replacement Program
 
Subject: HP Battery Replacement Program
Date: May 14, 2009
Region: U.S. and Canada
Audience: ASPs, CSSPs, Self-Maintainers

Overview:
In cooperation with the U.S. Consumer Product Safety Commission and other safety regulatory authorities, on May 14, 2009, HP announced a worldwide voluntary recall and replacement program for some of the battery packs used in certain HP notebooks. HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack at no cost.

Program details:

  • The notebooks themselves are not affected. Only the battery packs are affected.
  • Certain batteries that have a specific barcode are included in the program.
  • Some batteries that fall within the specific barcode parameters may NOT be included in the program.

It is important that the customers validate battery eligibility by following the steps in the battery replacement Web site. Verified, eligible, batteries will be replaced.

The affected battery packs can be identified by a barcode label attached to the battery. The battery pack is identified through the program Web site at http://www.hp.com/support/BatteryReplacement as being part of the replacement program. The customer should replace it immediately through the process described on the Web site.
End-user Actions:
Eligible batteries were sold with or for HP notebook PCs in the platforms listed in the chart below, but not every HP notebook PC in the platform has an affected battery pack. HP encourages end-users to validate all battery packs shipped with their notebook PCs or purchased as options or spares at http://www.hp.com/support/BatteryReplacement. This Web site provides information on determining whether the battery pack is affected and instructions on how to order the new battery pack.

HP Pavilion

Compaq Presario

HP

HP Compaq

dv2000      dv6700
dv2500      dv9000
dv2700      dv9500
dv6000      dv9700
dv6500      dv6500

A900      V3700
C700      V6000
F700      V6500
V3000      V6700
V3500      V3500

G6000
G7000

6720s

Click Here to Validate Your Battery

SonicWALL Promotion – Purchase 3 Years of Service, Get the Firewall FREE

Filed under: Bennett Bits — admin @ 12:21 pm
SonicWALL Promotion – Purchase 3 Years of Service, Get the Firewall FREE
The SonicWALL Competitive Trade-Up Program is simple. Customers owning a qualified competetive Firewall are eligible for the f SonicWALL’s promotional NSA Trade-up Program. Purchase 3 years of Comprehensive Gateway Suite (CGSS) service and receive the hardware at no additional cost! Some Restrictions do apply. Contact us today for more information!
 
Contact Us Form
Requests are answered Monday – Friday from 8am to 5pm. For immediate assistance please call 320.214.3838

Is your business prepared for severe weather?

Filed under: Bennett Bits — admin @ 12:20 pm
Is your business prepared for severe weather?
Springtime and severe weather brings the threat of system downtime, data loss and computer damage.  Being prepared can save time and money and business existence. 

Severe weather and disaster can strike at any time.  Thunderstorms, lightening, heavy rains, and tornadoes occur more frequently in the spring than any other time of the year-and all place your computer equipment at greater risk of downtime and data corruption.  If you are prepared for disaster ahead of time you will be in a better position to get back to business fast.  Below are a few important steps to have in place to protect your business.

Data Backup
One of the most important steps in being prepared for a disaster is data backup.  If your business were to become a victim of disaster, would you be able to continue serving your customers?  Not backing up your computer systems opens the door to liabilities and huge losses in revenue and reputation. 

 
We suggest some form of off-site back up including remote backup or tape backup stored at an off-site physical location.  With Remote Backup, a copy of your data is stored in a secure, remote location, so that in the event of disaster your data is still retrievable.  With tape backup, it is important that a backup plan is in place and a designated person takes the tapes off-site on a consistent basis.  It is equally important to test backups periodically.  The survival of your business could be as simple as having a copy of your data stored off-site away from a disaster including weather, theft or fire.
According to an April 28, 2008 SmallBizTechnology.com report, the DriveSavers data recovery service claims 43% of companies that suffer data loss never resume operation. Worse, 90% of the organizations that suffer data loss go out of business within two years. Even for those businesses that survive, the International Computer Security Association estimates that a single data loss event costs 19 days of productivity.

Battery Backup and Uninterruptible Power Supply (UPS) Power Protection
Battery backup devices—also known as uninterruptible power supplies (UPS)—provide protection from several risks including weather related disasters. When computers are abruptly turned off due to power outages from lightening, thunderstorms or tornados, there is great potential for data loss and corruption.  Quality UPS systems are important and provide small businesses with a cost-efficient method of protecting themselves from the power outages that can trigger data loss.  By properly using a UPS, your network and computer systems can be protected from outages lasting just seconds up to several hours.  It is also important to ensure there is sufficient power.  Remember a UPS with lower volt amps and watts of power may be sufficient for a single basic desktop computer, but a larger UPS is required for servers and power hungry desktops.Â
It is equally important to connect all equipment to the UPS properly.  Battery backups are often unboxed and plugged in. Without proper cable connections, software installation and configuration, these devices may provide no additional protection from power failure and data loss and corruption.  When any new back-up system is installed, it must to be tested to make sure it operates correctly. After that, the system should be tested once a quarter for at least an hour.  The life expectancy of battery backups are about three years.  It is important to ensure your battery has been tested and checked around that time period as well.Â
Disaster Recovery Plan
Disasters of all kinds can occur at any time without notice.  Companies not prepared for disaster risk consequences ranging from prolonged system down time and revenue loss, to the threat of going out of business completely, yet many small to medium businesses are still not prepared.
A disaster recovery plan, also known as a business continuity plan, is a set plan which describes how a business will recover from a disaster.  Just as a disaster is an event that makes the continuation of normal functions impossible, a disaster recovery plan consists of the precautions taken so that the effects of a disaster will be minimized and the organization will be able to either maintain or quickly resume mission-critical functions. Typically, disaster recovery planning involves an analysis of business processes and continuity needs; it may also include a significant focus on disaster prevention.  Testing, reviewing and updating your disaster recovery plan are imperative to maintaining business continuity and business existence.Â
Be Prepared for the Worst
With spring and severe weather approaching, be prepared for the worst and implement or maintain your data loss plan, power protection plan, and disaster recovery plan now.  For more information or assistance in implementing any of these plans, contact Bennett today!

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