Continuously Measure, Monitor, and Manage IT

Bennett Office Technologies' complete "managed services" package means that you will see increased performance, security, and reliability - immediately, and at an affordable price. With Managed Services, we are able to continuously measure, monitor and manage IT from a business perspective - while reducing costs and simplifying IT management.

Key Benefits

Increased productivity:
o Decreased costly downtime.
o Improved network performance.

Increased confidence in your network infrastructure:
o Automated inventory/resource management.
o Proactive approach to network stability & security.
o Web-based view of assets, availability, and performance.
o Secure connection to Bennett Office Technologies.

Improved communication with IT service provider:
o More productive and informed interaction.
o Real-time expert system problem detection and correction.
o Reliable problem monitoring and reporting.
o Visibility for collaborative problem solving.

With Managed Services from Bennett Office Technologies, we can take corrective action before the problem occurs, or before you even notice it.

1. Quick Response

• Bennett Office Technologies can monitor what issues are affecting your network, and will respond before they become critical - such as a server running low on memory.
  
• Automatic alert dispatch to your IT service provider guarantees a quick response to problems at your site.

2. Security Monitoring

• Alerts Bennett Office Technologies on attempted network access by unauthorized users.
  
• Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and Spyware.
  
• Extensive security reporting gives you a bird's-eye view of your entire network's
  security.
  
• Patch inventory ensures your operating systems are up to date and not exposed to
  vulnerabilities.

3. Graphical Performance Reporting

• Scheduled executive reporting, automatically generated and sent directly to your e-mail address.
  
• Easy-to-understand graphical reports with "unacceptable threshold" lines.
  
• Makes capacity management and upgrade planning simple.

4. Remote Management & Communication

• Bennett Office Technologies can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system.
  
• If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before.
  
• Network services monitoring and alerting (POP3, HTTP, FTP and others).
  
• Very low bandwidth requirements - does not slow down your network response time.

5. Detailed Site Level Inventory

• Up-to-date hardware, software and patch information - automatically collected, 100% accurate - can be used for insurance claims in case of flood, fire or theft.

Through leveraging the expertise of Bennett Office Technologies, you can experience increased uptime, greater satisfaction, and reduced cost of configuration and
maintenance of your IT environment.

Why Wait?

A well maintained, proactively-serviced network and its devices will always run better than the alternatives. With proactive network monitoring, patch management, and device optimization being performed on a regular basis, you will notice a tremendous difference and reap the benefits of time spent preventing fires rather than fighting them. Contact Bennett Office Technologies today for more information.