Proactive IT Support

Viruses, hackers and other network risks feed on outdated computers and servers by leveraging vulnerabilities that exist, resulting in:

• virus contaminations
• security breaches from outside invasions
• software bugs
• incompatibilities between applications and operating systems

Avoid these problems with a proactive IT Support schedule and ensure your computers, software & network hardware are fully operational at optimum performance levels.

The Greatest Challenge of IT
The greatest challenge of any IT system is keeping it up-to-date. By implementing a Proactive IT schedule you will be able to better organize and monitor your entire network and detect system weaknesses before they become a problem.

Help Boost Productivity, Performance & ROI
A proactive maintenance schedule will allow you to experience maximum system reliability while making the most of your existing system. Some benefits include:

Productivity - proactive IT support is an easy way to reduce the risk of downtime.

• helps keep your network uptime at it’s highest - up to 99.9%
• detect system weakness before it becomes a problem

Performance - updating computers, servers, routers and firewalls is the key to a well-run, compatible infrastructure.

• increase network reliability
• improve quality of service

ROI - (Return On Investment) proactive IT support resolves network, server and desktop issues before they reach crisis level.

• reduce maintenance costs
• gain control of your assets

Other Benefits

• increased network reliability
• improved service quality
• reduce maintenance costs
• provides platform for future testing applications
• maximizes performance & availability
• peace of mind

Bennett’s Proactive IT Plan
We developed our Proactive IT plan to be highly flexible and able to meet individual system requirements.

A Bennett Representative will meet with your top officials to help determine which network components need regular maintenance and how often. Our Proactive IT schedule includes:

Desktops/Workstations:

• virus updates
• Windows service packs
• Windows updates, including security fixes

Servers:

• virus updates
• operating system (OS) service packs
• application server service packs (database, email server etc.)
• event log evaluation
• security hot-fixes
• data recovery (test data backup)
• overall server health & stability

Firewall/Router:

• firmware/IOS updates
• security log evaluation

Your IT budget can either be spent in a reactive way, putting out fires and smoothing out bugs, or in a proactive way to prevent problems from occurring in the first place.

Bennett’s IT technicians will work with your current IT staff or take the place of a non-existing IT department.

For questions or to request additional information, fill out our online customer service form.