Bennett Office Technologies’ telephone systems can help your business communicate more easily and effectively. Bennett’s IP, digital and wireless telephones and consoles offer advanced features, are easy to use, and easy to customize. Enjoy features like automatic dialing buttons, call forward, call conferencing, voice mail, unified messaging, or auto-attendant. Bennett Office Technologies is an authorized Toshiba Telephone System Support Center and can also service many other systems.
Bennett offers a variety of telephone system solutions for your business needs including:
- Telephony Assessment and Review
- Telephone Services
- Converged Voice and Data
Telephony Assessment & Review
After reviewing a customer’s phone bill records, we found that they were paying for two phone lines and a circuit that they were no longer using. This finding alone saved them over $200 per month.
Get More Out of Your Current Telephone System
Bennett Office Technologies can help you get a greater ROI (Return on Investment) on your current telephone system. With our Telephony Assessment, Bennett will help you cost justify your voice connectivity, better utilize your current system’s capabilities, give you a better picture of your current telephony system, and help strategize future usage and capabilities.
Cost Justify Your Voice Connectivity
You will feel better knowing that you have done your research and made the best, most cost effective decision for your company’s voice connectivity needs.
There are a handful of voice connectivity options, each has different benefits and price points which vary on availability. With these options emerging or expanding every few years, it is important to review connectivity on a regular basis. Bennett Office Technologies will present what connectivity is currently available to your location (POTS, T1, PRI T1, VoIP, SIP, etc), and a benefit and cost overview of these options.
Fully Utilize your Current Capabilities
Bennett Office Technologies will interview key people in your organization to learn how calls are handled, business processes, employee requests, etc. We will then provide recommendations for system modifications as well as employee training that will help provide greater functionality and convenience to your organization.
Telephone systems are designed to do more than take and transfer calls. Underutilizing your telephone system capabilities greatest ROI (Return on Investment). Let Bennett provide customized user training and ensure your employees know, and feel comfortable, using the telephone features in a way that helps them to work more efficiently.
Get a Better Picture of Your Current Telephone Network
Telephone systems are just another form of computer systems – they need software upgrades, backups, ports, licenses, etc. By keeping an up-to-date and organized ‘map’ of these items, you will not be hunting for information at crunch time when looking to add employees, switch offices, add capabilities, etc. A telephony map can lower your overall telephone support costs, and provides a clearer picture for future planning and budgeting.
Bennett’s telephony assessment map will:
- Identify open phone lines
- Define open ports
- Identify jack locations
- Define open extensions
- Verify licenses
- Define software
- Review event logs
- Check UPS
- Reboot system
- Define system capacity
In addition to the telephone system map, we will also:
- Make name changes on phones
- Replace phone labels
- Upgrade to the current software
Strategize for Future Usage & Capabilities
By knowing where you are today, you can better align your telephony with your company’s growth. The knowledge and experience of Bennett Office Technologies can guide you as you research options and move forward.