Telephony Assessment & Review
After reviewing a customer’s phone
bill records, we found that they were paying for two phone lines
and a circuit that they were no longer using. This finding alone
saved them over $200 per month.
Get More Out of Your Current Telephone
System
Bennett Office Technologies can help you get a greater ROI (Return
on Investment) on your current telephone system. With our Telephony
Assessment, Bennett will help you cost justify your voice connectivity,
better utilize your current system's capabilities, give you
a better picture of your current telephony system, and help
strategize future usage and capabilities.
Cost Justify Your Voice Connectivity
You will feel better knowing that you have done your research
and made the best, most cost effective decision for your company's
voice connectivity needs.
There are a handful of voice connectivity options, each has
different benefits and price points which vary on availability.
With these options emerging or expanding every few years, it
is important to review connectivity on a regular basis. Bennett
Office Technologies will present what connectivity is currently
available to your location (POTS, T1, PRI T1, VoIP, etc), and
a benefit and cost overview of these options.
Fully Utilize your Current Capabilities
Bennett Office Technologies will interview key people in your
organization to learn how calls are handled, business processes,
employee requests, etc. We will then provide recommendations
for system modifications as well as employee training that will
help provide greater functionality and convenience to your organization.
Telephone systems are designed to do more than take and trasfer
calls. Underutilizing yor telephone system capabilities greatest
ROI (Return on Investment). Let Bennett provide customized user
training and ensure your employees know, and feel comfortable,
using the telephone features in a way that helps them to work
more efficiently.
Get a Better Picture of Your Current
Telephone Network
Telephone systems are just another form of computer systems
- they need software upgrades, backups, ports, licenses, etc.
By keeping an up-to-date and organized 'map' of these items,
you will not be hunting for information at crunch time when
looking to add employees, switch offices, add capabilities,
etc. A telephony map can lower your overall telephone support
costs, and provides a clearer picture for future planning and
budgeting.
Bennett's telephony assessment map will:
- Identify open phone lines
- Define open ports
- Identify jack locations
- Define open extensions
- Verify licenses
- Define software
- Backups
- Review event logs
- Check UPS
- Reboot system
- Define system capacity
In addition to the telephone system map, we will also:
- Make name changes on phones
- Replace phone labels
- Upgrade to the current software
Strategize for Future Usage & Capabilities
By knowing where you are today, you can better align your telephony
with your company’s growth. The knowledge and experience
of Bennett Office Technologies can guide you as you research
options and move forward.
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